Denafrips is working actively to combat grey market dealers. This is not just for the interest of our loyal customers, who rely on the high quality products and services they expect from Denafrips Audio; it also protects our company, our brand, our colleagues and their jobs.

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Products sold through unauthorised sources from eBay/AliExpress/Amazon/any other websites do not carry a warranty from us. We cannot guarantee the unauthorized sources product origin, whether it is previously used, refurbished or counterfeit. The product may not be as described and/or performed as per the product listing. 

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Please purchase from the authorized source - Denafrips Audio. All products are shipped in manufacturer's original packaging with warranty support.

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For countries/regions with dealers, we will charge higher shipping fees to ensure the dealers' interests.

If you are in doubt, please reach out to us.