Official Statement

​

Dear Customers,

​

We have recently received a large number of inquiries regarding the authorization status of Denafrips products sold on AliExpress and other platforms, including www.denafrips.eu. 

We hereby issue this official statement to protect consumer rights and ensure consistent global pre-sales and after-sales service standards:

​

For customers residing outside mainland China, any Denafrips products purchased through unauthorized channels — including unofficial websites, unauthorized distributors, or third-party retail websites — should seek after-sales assistance directly from their original point of purchase.

​

We would also like to clarify that www.denafrips.eu is not operated by Denafrips Audio and does not serve as an official European branch of our brand. Denafrips has also not authorized sellers on AliExpress or other third-party sales platforms to sell its products.

​

We strongly recommend that international customers purchase Denafrips products only through the official Denafrips website or locally authorized distributors to ensure full warranty coverage and official after-sales support.

​

For a complete list of authorized Denafrips distributors and partners, please visit:
https://www.denafrips.com/distributor

​

If there is no authorized distributor in your region, please contact us directly for official support.
Thank you for your understanding and continued support.

                                                                                                                           

Denafrips Audio